IT EPIC ANALYST II- Grand Central/Prelude/Real Time Eligibility
84883BR
Information Services-Clinical Applications
Status
Full-Time
Standard Hours per Week
40
Job Category
Information Technology,
Regular, Temporary, Per Diem
Regular
Pay Range
$78540.80-$125652.80 Annual
Office/Site Location
Boston
Remote Eligibility
Part Remote/Hybrid
Job Posting Description
At Boston Children’s Hospital, the quality of our care – and our inclusive hospital working environment – lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.
The Epic Analyst II – Grand Central/Prelude/Real Time Eligibility is responsible for the design, build, implementation, testing, and support of the Epic Grand Central, Prelude, and Real-Time Eligibility (RTE) modules. The analyst collaborates closely with operational leaders, end users, and IT peers to ensure system functionality aligns with clinical and administrative workflows and organizational objectives. This role serves as a key liaison between users and the Epic technical teams, ensuring a high level of customer service and effective resolution of system issues.
Principal Duties and Responsibilities:
- Provides day-to-day build, maintenance, and support for Epic Grand Central, Prelude, and RTE applications.
- Partners with clinical and administrative stakeholders to understand business needs and translate them into effective Epic workflows and configurations.
- Designs, tests, and implements system changes, enhancements, and new functionality following BCH change management standards.
- Troubleshoots and resolves application and integration issues, escalating complex issues as needed.
- Participates in system upgrades, validation, and optimization initiatives to ensure continued system reliability and efficiency.
- Develops and maintains detailed system documentation, workflow diagrams, and support materials.
- Collaborates closely with the training team and operational leaders to ensure smooth adoption of new functionality.
- Participates in 24/7 on-call rotation and scheduled maintenance activities as required.
- Supports continuous improvement and standardization efforts across Epic modules and BCH departments.
Minimum Qualifications:
- Bachelor’s degree or equivalent work experience required.
- Minimum of 2 years of relevant Epic application support experience
- Demonstrated understanding of patient registration, admission, discharge, transfer (ADT), and eligibility workflows.
- Strong troubleshooting, analytical, and communication skills with the ability to work collaboratively with both technical and non-technical teams.
Certifications:
- Epic Grand Central certification – required
- Epic Prelude certification – required
Preferred Qualifications:
- Epic Real-Time Eligibility (RTE) certification – preferred
- Additional Epic certifications or cross-certifications – a plus
- Familiarity with Epic integration points, interface workflows, and downstream system impacts.
- Experience with project coordination or participation in Epic upgrade cycles.
The posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
Boston Children’s Hospital is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, gender, sexual orientation, pregnancy, national origin, ancestry, ethnicity, age, disability, military or veteran status or any other classification protected by law in hiring, promotion, compensation and other terms and conditions of employment. Boston Children’s Hospital collects and maintains information regarding gender, race, and ethnicity for equal opportunity compliance purposes. Boston Children’s Hospital also is subject to various government recordkeeping and reporting requirements for the administration of civil rights laws and regulations.
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