Role/Department Summary: The Technology Project Coordinator supports technology projects, business analysis, documentation, and team operations across the Boston Children’s Hospital Trust Technology Strategy & Solutions team. This role helps keep work organized, documented, scheduled, tracked, and moving.

Responsibilities:

• Track project work in Jira, Smartsheet, SharePoint, or similar tools, including tasks, milestones, risks, issues, decisions, and action items
• Schedule meetings, prepare agendas, capture notes, maintain decision and action logs, and follow up on open items
• Document business needs, requirements, user stories, process flows, SOPs, training materials, handoff notes, and project decisions
• Support QA, UAT, and releases by organizing test scripts, issue logs, user feedback, signoffs, release checklists, and post-release follow-up
• Maintain trackers for contracts, renewals, purchase orders, invoices, vendor contacts, budgets, and spend reporting
• Support events, system work, cross-team requests, and team coverage by cross-training across tools, processes, and operational routines

Education Requirements:

• A Bachelor’s degree and 1+ years of project or administrative experience is required.. Experience in philanthropy/technology is preferred.

Certification: PMP, Scrum master, Six-Sigma, other is preferred.
Experience:

• Experience with technical project management, business analysis, systems analysis, data analysis, or technology operations preferred
• Strong organization, attention to detail, follow-through, and ability to manage multiple tasks at once
• Clear written communication and documentation skills, including meeting notes, action items, requirements, procedures, trackers, and status updates
• Curiosity, willingness to ask questions, and comfort learning unfamiliar systems, processes, and tools
• Willingness to try new tasks, take direction, learn from feedback, and build confidence through hands-on experience
• Basic project coordination skills, including scheduling meetings, tracking tasks, following up on open items, and maintaining project records
• Basic business analysis skills, including documenting needs, process steps, user feedback, and workflow gaps
• Basic analytical skills, including comparing information, reconciling details, updating trackers, and summarizing status
• Working knowledge of Microsoft Office, Zoom, SharePoint, PowerApps, Jira and Excel
• Ability to work with technical staff, business users, vendors, and project team members in a professional and service-oriented way