At Boston Children’s Hospital, every role matters. Families come to us from around the world because of the hope and healing they find here. We’re looking for compassionate customer service oriented administrative professionals to join us in shaping healthier futures for children everywhere.

When you bring your skills to Boston Children’s, you become part of a mission-driven team that inspires, supports, and grows together. Reserve a time to speak with our administrative recruiters to learn more about the Patient Experience Representative opportunities at our Needham location opening January 2026!

This role is eligible for a $2,000 sign-on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 12 months).

Minimum Qualifications
Education:

• High School Diploma/GED required

Experience:

• Minimum 1 year of administrative, front desk or related healthcare experience required