Director, Safety & Quality Learning Network
82632BR
Program for Patient Safety and Quality
Status
Full-Time
Standard Hours per Week
40
Job Category
Patient Safety and Quality,
Regular, Temporary, Per Diem
Regular
Pay Range
$167,502.00-$268,019.00 Annual
Office/Site Location
Boston
Remote Eligibility
Part Remote/Hybrid
Job Posting Description
At Boston Children’s Hospital, the quality of our care – and our inclusive hospital working environment – lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.
The Director, Safety & Quality Learning Network (SQLN) develops and implements initiatives that support Boston Children’s Hospital’s SQLN, ensuring alignment with the mission, values, and strategic goals of the organization. This role provides leadership to individuals and interdisciplinary teams to advance patient and family outcomes through a culture of safety, quality, and continuous improvement.
The Director collaborates closely with senior leadership, management, and physician partners to achieve programmatic goals. Success in this role requires strategic and creative thinking, balancing visionary leadership with attention to operational detail.
Key Responsibilities
- Manage the SQLN home base platform as a central hub for resources in safety, quality, process improvement, human factors, and simulation.
- Develop and implement programs that advance the Safety and Quality Learning Network and support a culture of excellence.
- Support strategies that drive cultural transformation to achieve the program’s vision, including:
- Program launch and communication
- Performance monitoring and evaluation
- Risk management
- Internal and external reporting
- Support the design and delivery of flexible learning experiences, from short courses to extended, multi-month programs.
- Manage networking events that foster collaboration across roles and disciplines.
- Oversee symposiums and conferences focused on innovation in safety and quality.
- Lead the scholar cohort program, pairing participants with expert mentors and peer networks for project-based learning.
- Support the development of a formal leadership training program to cultivate future leaders in safety and quality.
- Oversee budgets, administrative processes, and information systems to ensure effective program operations.
- Lead individuals and teams to apply quality principles and continuously improve performance outcomes.
- Collaborate with senior leadership, management, and physician colleagues to align efforts and achieve programmatic goals.
- Foster an environment that promotes excellence, equity, collaboration, and professional growth.
- Develop and implement equitable processes for staff selection, evaluation, promotion, and, when necessary, termination in alignment with system standards.
Required Qualifications
- Master’s degree in a healthcare-related discipline (e.g., public health, quality systems management, business administration, or a clinical field).
- Minimum of 8 years of experience in safety and quality, innovation, research, or a related area.
- Strong background in healthcare administration, strategic planning, and program development.
- Visionary leadership with the ability to manage both strategic initiatives and day-to-day details.
- Proven leadership and team management abilities.
- Strong problem-solving and critical-thinking skills.
- Experience in stakeholder engagement across diverse roles and disciplines.
Boston Children’s Hospital offers competitive compensation and unmatched benefits, including flexible schedules, affordable health, vision and dental insurance, childcare and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork. #
The posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
Boston Children’s Hospital offers competitive compensation and unmatched benefits for eligible positions; including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
Boston Children’s Hospital is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, gender, sexual orientation, pregnancy, national origin, ancestry, ethnicity, age, disability, military or veteran status or any other classification protected by law in hiring, promotion, compensation and other terms and conditions of employment. Boston Children’s Hospital collects and maintains information regarding gender, race, and ethnicity for equal opportunity compliance purposes. Boston Children’s Hospital also is subject to various government recordkeeping and reporting requirements for the administration of civil rights laws and regulations.
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