Administrative Associate III – Step and ED Program

85553BR

Pediatrics-Adolescent

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Status
Full-Time

Standard Hours per Week
40

Job Category
Administration,

Regular, Temporary, Per Diem
Regular

Pay Range
$19.83-$29.49 Hourly

Office/Site Location
Boston

Remote Eligibility
Part Remote/Hybrid

Job Posting Description

At Boston Children’s Hospital, the quality of our care – and our inclusive hospital working environment – lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.

Position Summary:

The Division of Adolescent/Young Adult Medicine is looking for an energetic and organized administrative professional for a full-time position. In this role you will be responsible for providing clinical and academic administrative support to the STEP (Strategies for Teen Empowerment and Personal Health) clinic, our weight and lifestyle management program, the Eating Disorders (ED) program, and 3 faculty in the Division. You will communicate via phone, email, and the electronic health record ensuring all administrative and support duties are completed accurately and delivered with high quality in a timely manner. This is an excellent opportunity for those with an interest in adolescent health in the area of eating and weight-related concerns.

Key Responsibilities:

  1. Coordinate activities and daily operations of the STEP clinic, our weight and lifestyle management program, the Eating Disorders (ED) program, and some clinical faculty in the division.
  2. Answer, screen, and route telephone calls and greet and direct visitors and staff. Provides routine and/or standardized information within scope of knowledge and authority. Receive, screen, and draft responses to correspondence.
  3. Schedule appointments and meetings and maintain personal calendars for physician/supervisor(s). Reserve meeting locations, orders supplies and equipment and prepare meeting agenda and other materials.
  4. Maintain departmental files, records, and databases. Enter information from source documents into computer databases and/or spreadsheets, compiling, printing, and distributing periodic reports, mailing labels, and other information as needed.
  5. Monitor and maintain office equipment and supply inventory. Reorder standard office supplies according to established guidelines and requests equipment repair services as needed. Receives and reconciles supply orders and invoices, identifying and resolving delays, billing errors, or discrepancies. Communicate with hospital support service departments to request needed services.
  6. Prepare, route, and track routine administrative forms and documents. Route materials for required authorizations and monitors receipt by final destination. Communicate with other hospital departments to resolve delays and errors.

Minimum Qualifications
Education:

  1. High School diploma/GED

Experience:

  1. One year of related experience.
  2. An in-depth knowledge and understanding of the department and hospital programs, policies, procedures, and information related to his/her functions and services.
  3. Ability to assist in overseeing the daily activities of co-workers to help plan, prioritize and delegate work assignments.

The posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting.

Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Boston Children’s Hospital is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, gender, sexual orientation, pregnancy, national origin, ancestry, ethnicity, age, disability, military or veteran status or any other classification protected by law in hiring, promotion, compensation and other terms and conditions of employment. Boston Children’s Hospital collects and maintains information regarding gender, race, and ethnicity for equal opportunity compliance purposes. Boston Children’s Hospital also is subject to various government recordkeeping and reporting requirements for the administration of civil rights laws and regulations.

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