Patient Navigator – Per Diem
81119BR
Patient Services-Patient Care Operations
Status
Part-Time
Standard Hours per Week
1
Job Category
Social Services,
Regular, Temporary, Per Diem
Per Diem
Office/Site Location
Boston
Remote Eligibility
Full-Time Remote
Job Posting Description
At Boston Children’s Hospital, the quality of our care – and our inclusive hospital working environment – lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.
This position will support clinical teams, patients, and families with discharge planning and care coordination needs for Boston Children’s Inpatient Psychiatry and Community Based Acute Treatment (CBAT) programs.
Key Responsibilities:
- Engage with patients and caregivers in-person or by phone to assess health-related social needs such as housing, transportation, food access, and financial support.
- Connect families with appropriate internal and community resources, including referrals and service navigation.
- Serve as a liaison by building and maintaining relationships with healthcare staff and community agencies to improve service access.
- Provide care coordination and support to help families overcome logistical barriers to receiving medical care.
- Document all interactions and interventions accurately in the electronic medical record (EMR) system.
- Collaborate with multidisciplinary teams, contribute to program development and quality improvement initiatives, and participate in regular supervision and team meetings.
Minimum Qualifications
Education:
- High School diploma/GED required, bachelor’s degree in social work referred
Experience:
- 1 years of prior experience working in community agencies and/or a medical setting required
Boston Children’s Hospital requires all employees to be vaccinated against COVID-19 and Flu, (unless you are eligible for a medical or religious exemption).
Boston Children’s Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
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