Role/Department Summary: Provides high-level administrative, organizational, and operational support to Senior Leadership within Corporate Development, Leadership, and Events (CLE) at Boston Children’s Hospital Trust. This role serves as a key partner in managing priorities, coordinating activities, and ensuring the smooth execution of day-to-day operations.

Responsibilities:

• Exercises judgment and discretion to handle incoming issues and requests, determining appropriate actions, responses, and solutions in a responsive and professional manner
• Understands and effectively utilizes relevant Hospital chains of command and reporting systems to effectively triage a range of matters, including time-sensitive, challenging, confidential, and/or sensitive business and employee information and matters. Able to de-escalate personnel situations as necessary.
• Manages calendars and meeting schedules for the VP of Corporate, Leadership Giving & Events and the AVP of Corporate Development with consideration of timing, sequencing, and meeting location/travel requirements
• Arranges external travel and itineraries
• Plans, prepares, and executes logistical and administrative requirements for meetings, interviews, seminars, conferences, and special events.
• Circulates agendas, minutes, presentations, and other materials. Coordinates logistical and technological arrangements to ensure seamless execution
• Supports the business and financial operational responsibilities through tracking expenses, facilitating the contract management process, ensuring timely execution of contracts, handling purchase orders and reimbursements, and tracking department budgets
• Drafts emails as directed, creates and edits correspondence with manager guidance, and drafts other communications as directed
• Accurately maintains an effective filing and document management system for department information and/or files, including significant knowledge/training with CRM database as to enable donor records to be updated on a timely basis
• Leads regular meetings with all Corporate admin staff to maintain accurate distribution lists for corporate contacts, update master volunteer opportunity documents, and oversee list pulls and review for annual recognition initiatives
• Spearheads collection of corporate team activity goals and key content for the annual Corporate Impact Report
• Interacts with vendors and external parties

Education Requirements:

• A Bachelor’s degree and min 3-4 years of relevant administrative experience is required

Experience:

• Must have the ability to work with a high degree of independence from conception to completion
• Must be able to work under pressure and handle a wide variety of simultaneous activities and confidential matters with trust, confidence, and discretion
• Analytical skills to resolve problems that require the use of basic scientific, mathematical, or technical principles
• Work requires the ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations
• Must have the ability to prioritize, oversee, and manage projects
• Ability to work with diverse internal and external constituencies spanning front-line staff to senior level executives as well as a variety of external stakeholders.
• Highly adaptive to new technologies and expert in all key Hospital administrative operating systems, including the Microsoft Office suite (Excel, PowerPoint, Word, Outlook) and PeopleSoft. Experience with Blackbaud CRM is preferred
• Ability to take personal initiative and work independently, as well as part of a team
• Ability to meet deadlines in a complex and fast-paced environment