Position Summary
The Safety and Quality Consultant, working under general direction, manages and executes multiple enterprise projects, curriculum building, and initiatives and strategic program expansion. Defines, plans, and oversees all phases of projects. Serves as a team liaison and relationship manager with departmental, divisional, and enterprise stakeholders, and facilitates effective customer and stakeholder relationships throughout the project lifecycle.

Key Responsibilities

• Under weekly guidance from the supervisor, manages multiple enterprise projects and initiatives and completes assigned project activities.
• Design internal and external safety, quality, and health equity educational courses.
• Defines, plans, and manages all phases of projects, including coordinating day-to-day project activities.
• Develop project-related deliverables with limited supervision, including process workflow diagrams, PowerPoint presentations, status reports, communication plans, meeting minutes, and project plans and timelines.
• In collaboration with an analyst, develops and executes quality, safety, and improvement measurement plans. Identifies key processes and performance indicators;
• Composes, edits, and delivers clear written and verbal communications to internal and external stakeholders, senior leadership, and staff at all levels of the organization.
• Performs basic quantitative and qualitative analysis and data coordination to support assigned projects and ensure objectives are met within agreed-upon timeframes. Provides data coordination and data entry support for enterprise projects, performs data management activities, and serves as an internal resource on data coordination procedures.
• Collaborates with senior staff and assists in the development and refinement of comprehensive project workflows and processes.
• Collaborate across departments to strengthen internal safety/quality education and foster external partnerships.
• Provides education, guidance, and training to junior staff.

Education Required:

• Bachelor’s degree or equivalent experience. Area of study required includes Healthcare Administration, Business, Public Health, or related field.

Experience Required:
Candidates must meet one of the following criteria:

• A bachelor’s degree is accompanied by at least 2 years of experience in Quality & Safety, Performance Improvement, or Project Management.

OR

• A minimum of 6 years of relevant experience in Quality & Safety, Performance Improvement, or Project Management.

Knowledge, Skills, and Abilities:

• Proven ability to manage multiple projects simultaneously and meet deadlines.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication, presentation, and interpersonal skills.
• Proficiency in data visualization tools, Microsoft Office Suite (Word, Excel, PowerPoint), and project management software
• Solid technical skills and proficiency with the Microsoft Office suite of products, including Excel, PowerPoint, and Visio; and ability to effectively create data capture tools, such as REDCap.
• Knowledge of healthcare quality monitoring, measurement, process improvement concepts, and fundamental tools.
• Ability to facilitate complex, multi-disciplinary project teams that include clinical and non-clinical staff to develop and implement improvements within clinical departments.
• Interest and skill in effectively working with data sets and creating effective presentations of data, in collaboration with a healthcare data analyst.