Frontline Clinic Supervisor – Ophthalmology (Needham)
80924BR
Ophthalmology
Status
Full-Time
Standard Hours per Week
40
Job Category
Administration,
Regular, Temporary, Per Diem
Regular
Pay Range
$58,677-$93,902 Annual
Office/Site Location
Needham
Remote Eligibility
Part Remote/Hybrid
Job Posting Description
At Boston Children’s Hospital, the quality of our care – and our inclusive hospital working environment – lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.
The Frontline Ambulatory Clinics Supervisor supervises and leads daily administrative operations of a clinical service.
Key Responsibilities:
- Supervises support staff and oversees clinical administrative operations. Plans, prioritizes, and delegates work; monitors performance and provides feedback. Implements and maintains office systems, policies, and procedures. Trains new staff and communicates updates to hospital and departmental policies.
- Monitors clinic activity to support a positive patient experience. Assists staff with customer service and scheduling issues. Addresses patient concerns and escalated service needs.
- Manages electronic and paper records, including sensitive administrative, financial, and employee data. Oversees data entry, ensures accuracy, and generates reports. Recommends and implements system improvements. Serves as clinical floor Super User and participates in Joint Commission/Environment of Care rounds.
- Collects and analyzes data; prepares spreadsheets, charts, and summaries for supervisor review. Performs related administrative tasks as needed.
- Oversees daily department operations, including payroll and compliance reporting. Tracks personnel actions and initiates required forms and documentation. Routes and monitors administrative forms, including purchase orders and payments.
- Manages supply inventory and computer equipment. Purchases standard items and coordinates repairs within budget. Recommends non-routine purchases and liaises with support departments to ensure service needs are met.
Minimum Qualifications
Education:
- Associate’s degree required.
- Bachelor’s degree preferred.
Experience:
- Two years of related work experience required.
- Additional years of related work experience may substitute for education requirement.
Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, childcare and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
The posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
Boston Children’s Hospital is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, gender, sexual orientation, pregnancy, national origin, ancestry, ethnicity, age, disability, military or veteran status or any other classification protected by law in hiring, promotion, compensation and other terms and conditions of employment. Boston Children’s Hospital collects and maintains information regarding gender, race, and ethnicity for equal opportunity compliance purposes. Boston Children’s Hospital also is subject to various government recordkeeping and reporting requirements for the administration of civil rights laws and regulations.
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