Patient Access Trainee Program
83273BR
Human Resources
Status
Full-Time
Standard Hours per Week
40
Job Category
Administration,
Regular, Temporary, Per Diem
Temporary
Pay Range
$16/hourly
Office/Site Location
Boston
Remote Eligibility
Onsite Only
Job Posting Description
At Boston Children’s Hospital, the quality of our care – and our inclusive hospital working environment – lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.
Are you passionate about helping others and eager to start a career in healthcare? Our 12-week Patient Access Trainee Program offers a unique paid opportunity to gain hands-on experience and valuable skills in a supportive, dynamic environment.
About the Program:
- Opportunity: This program is designed to prepare you for a customer service support role, working directly with patients in hospitals and clinical offices.
- Comprehensive Training: Benefit from on-the-job training, observations, and virtual instruction.
- Training Timeline: 12 Weeks, 40 hours/week
- Earn While You Learn: Paid training opportunity to earn $16/hour, 40 hours/week.
- Mentorship: Support is provided to promote successful program completion, and a Coach will work with trainees 90 days post-program to support a transition to full-time employment.
- Program Support: We aim to remove barriers to full participation in the training program.
- Placement Locations: Boston Children’s Hospital Longwood Medical Area in Boston and satellite locations
- Ongoing Enrollment: Training start dates available monthly in 2026
Veteran & Career Transition Friendly: The Patient Access Trainee Program is well-suited for individuals with backgrounds in healthcare administration, customer service, or patient services. Veterans and service members will find their skills highly transferable. Relevant military occupational specialties include:
- Army MOS 70A – Health Care Administrator
- Air Force AFSC 4A0X1 – Health Services Management
- Navy Hospital Corpsman (administrative track)
- In addition, this role aligns with the civilian ONET code 29-2099.08 – Patient Representatives*, which covers professionals who assist patients in navigating healthcare systems, scheduling, and customer service.
We welcome applicants from these and similar backgrounds to apply and bring their valuable experience to our team.
The posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
Boston Children’s Hospital is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, gender, sexual orientation, pregnancy, national origin, ancestry, ethnicity, age, disability, military or veteran status or any other classification protected by law in hiring, promotion, compensation and other terms and conditions of employment. Boston Children’s Hospital collects and maintains information regarding gender, race, and ethnicity for equal opportunity compliance purposes. Boston Children’s Hospital also is subject to various government recordkeeping and reporting requirements for the administration of civil rights laws and regulations.
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